At BhoomiPure, we are committed to delivering your order with care, speed, and transparency. Our shipping process is designed to ensure your products reach you fresh and on time, every time. Please read the details below to understand how we manage shipping.
1. Order Processing
- Processing Time: Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be handled on the next working day.
- Order Confirmation: After placing an order, you will receive an email confirmation with your order details.
2. Shipping Charges
- Domestic Shipping: Charges are calculated based on the weight and delivery location of your order. Final shipping costs will be shown at checkout.
- Free Shipping Offers: Occasionally, we may offer free shipping on orders above a certain value. These offers will be clearly mentioned during promotions.
- International Shipping: Currently, we do not offer international shipping.
3. Delivery Timeline
- Standard Delivery: Orders are delivered within 5–7 business days after dispatch, depending on your location.
- Express Delivery: Available for select pin codes at an additional charge. Typically delivered within 2–3 business days.
Please note that delivery timelines may vary slightly for remote areas.
4. Delivery Coverage
We currently ship across all serviceable pin codes in India. Please ensure your shipping address and contact details are accurate at the time of placing your order to avoid delivery delays.
5. Tracking Your Order
Once your order is dispatched, you will receive an email and/or SMS with a tracking number and a link to monitor your shipment status.
6. Delivery Delays
While we work with reliable courier partners and aim for timely delivery, external factors such as extreme weather, festive season congestion, or logistical disruptions may sometimes cause delays. We appreciate your understanding and will keep you informed in such cases.
7. Damaged or Missing Items
If your order arrives damaged, tampered with, or is missing any item:
- Please email us at support@bhoomipure.co.in within 7 days of delivery.
- Attach a photo of the package and items for faster resolution.
We’ll investigate and take appropriate action, including a replacement or refund where applicable.
8. Returns & Exchanges
For details on returning or exchanging a product, please refer to our Returns & Refund Policy
9. Contact Us
Have questions about your delivery or order status?
Email: bhoomipureoils@gmail.com
Phone: +91 70116 73413
Website: www.bhoomipure.com
